Frequently Asked Questions
We provide FREE, FAST & SECURE SHIPPING on all orders over $50 (USA ship to addresses only).
You will receive your order approximately 3 to 5 days after placing your order.
For more shipping related questions we have a dedicated SHIPPING INFORMATION page with lots of helpful information.
Do you have any Discounts, Black Friday, Cyber Monday, Boxing Day, or Father's Day Sales?
Yes we do! We manufacture and sell our products directly to our customers. Our goal is to offer a superior product at the best possible price and by selling direct to you can eliminate the traditional retail markup. A larger order size is more efficient and we pass on the savings to you as a thank you for your support. These discounts are automatically applied in your shopping cart:
✅ At $50+ you get free shipping!
✅ At $120+ you unlock a 10% discount on your entire order, plus free shipping!
✅ At $150+ you unlock a 15% discount on your entire order, plus free shipping!
These discounts are automatically applied and shown at checkout. These savings are active as of today, however, as we face cost pressures we will re-evaluate on a regular basis to ensure we can maintain these discounts.
We accept VISA, MASTERCARD, AMERICAN EXPRESS credits cards directly. You can also use Apple Pay, Google Pay, or PayPal. If you do not have a PayPal account, you can checkout as a guest. Paypal also has other payment options when checking out. At this time we do not accept money orders or checks.
Gift cards sometimes do not process correctly. It is better to pay with a standard (regular) VISA or MASTERCARD. Same with the VISA DEBIT or MASTERCARD DEBIT cards. These cards more frequently have issues processing, and we recommend trying through PayPal or using a standard Credit Card.
Please check your spam filter and make sure you add email@example.com to your "safe senders" list to ensure our emails are delivered.
Yes, all of our titanium products can be engraved. The standard method for engraving titanium is a mechanical engraver with a diamond tipped cutting tool. Most local jewelers and sports trophy stores will have this equipment as standard.
Due the the variety of positions, font types, sizes, etc., it is best to use a local engraver. Additionally the equipment we use is best suited for large volumes and set-up costs for a one-off engraving would be extremely high. For these reasons we do not offer any engraving services at this time.
Have another question that is not answered here or on our shipping information page? Please send us a message through our CONTACT US form and we will quickly reply.